How To Check Life Insurance Status Online in 2025

Why Should You Check Your Life Insurance Policy Status

Once you buy an insurance policy with your hard-earned money, there are a number of things you should track, like the premium payment status, the premium due dates, the policy maturity date, bonuses you’ve accrued, etc.

For instance, if you’ve invested in a ULIP, where the returns are dependent on the market, you can also keep a track of how your funds are performing. Additionally, if you have made policy changes like changing your nominee etc., you might want to see if this has been updated in your policy document. Or if you have surrendered the policy, you may wish to check its status.

Putting this simply, checking the policy status is a way of keeping up with your insurance policy and knowing everything about it.

Now, how can you check the status of your policy? What are the ways you can do this? Can this be done online or in person? Let’s see!

With digitalization taking over the world, the things which otherwise require our time and efforts are now available on our screens. Right from ordering the perfect cup of coffee while buying crypto on your phone to surfing through different shopping websites on your laptop, everything is available at your fingertips.

When was the last time you checked the status of your train ticket by visiting the railway station? Hard to remember, right? That’s the power of advancement and evolution that we are currently living in. This can be the case of checking your life insurance policy status too! There are many options that are available today to check the status of your insurance policy.

Let’s see!

Ways To Check Life Insurance Policy Status In 2025

1. Check online In 2022, there is a solution for everything online! You can simply log in to the insurance company’s website through your phone or laptop and check the status of your policy. You will have to be a registered user to do this. You can sign up using your customer id, mail id, and password to make use of these services online. Right from checking the status of your policy to paying premiums, all services can be availed in seconds.

2. SMS portal Each insurance company has a dedicated SMS portal for important information. Reminders for your payment dues, acknowledging received payments, etc. are sent as an SMS to your registered mobile number. You can send a text to the respective numbers of the insurance company to get the status of your policy. The dedicated number varies across each insurer and can be found on the company’s website or policy papers.

3. Customer Care All insurance companies have a dedicated team for customer support and management. The team works to resolve and handle customer queries. Each insurer has a dedicated toll-free number that customers can contact anytime to get their queries resolved. The services are also available in almost all regional languages of India.

4. In-Person Visit When none of the above methods is your style, you can always fall back to visiting the insurance branch in person. You can have a detailed conversation with the insurance agent to know all details that you need to know about the status of your policy. You will have to take your policy document and ID proof to gather such information in person.

Things To Remember When Checking Your Status Online Or Offline

• Make it a point to check the status of your policy to avoid missing out on any important information like the premium due dates.

• While making an online check, make sure you are a registered user and provide the right credentials to avoid failed login attempts.

• Also, make sure that you are using a secured network connection while accessing such confidential information on the company’s website.

• While checking the policy status online, if you receive an OTP through an SMS or mail, do not share them with anybody.

• While visiting the branch in person, make sure to carry proof of identity and policy number with you.

To Conclude

Policy statuses can be checked for any type of policy that you own. With digitalization, checking your policy status in 2025 has become easier and faster. Whether online or offline, make sure that you check your policy status at regular intervals to not miss out on any important information.