Sharatee Ghosh

Ms. Sharatee Ghosh Customer Experience, Servicing & Retention at Aditya Birla Sun Life Insurance Company Limited (ABSLI). She is responsible for creating cutting edge customer experience across products and services of the organisation by leveraging technology solutions across all customer touchpoints. Ms. Sharatee comes from rich experience of having worked with Kotak Mahindra Bank for 16 years and overall 24 years spanning across all business functions of Customer Care, Service Quality, Virtual Relationship Management, Marketing with primary focus on enhancing customer experience by reducing defects, improving delivery speed and enhancing effectiveness across the business.

Her education qualifications are PGDBM, Symbiosis Centre for Mgmt.& HRD (1999), MA (Economics), Jawaharlal Nehru University (1997) and B. Sc (Economics), Lady Brabourne College, Calcutta (1995).