Your life insurance adviser is a highly qualified and specially trained individual,
who not only helps you in selecting the most appropriate policy but also facilitates
customer service and claims disposal. Your agent benefits you by breaking down the
complexities and facets of an affordable insurance cover that addresses all the
risks that you are subject to, while meeting your short term or long term insurance
They can also use their experience to mix and match riders and tailor personalised
solutions. They create assets both for the insurance firm and the policy holder,
while taking service delivery to your doorstep and looking out for your best interests.
So, what do you do when your agent is not around to help?
Most people think of their life insurance policy only when the time for renewal
arrives or when they come across a problem. While some may be diffident by nature,
human behaviour, in general, is geared to work more comfortably upon seeing a familiar
face. We are also habituated to fear something going wrong if we fill up legal paperwork
ourselves, no matter how small and simple the detail may be.
But in today's rapidly paced environment, consumers are best benefited by rediscovering
self-sufficiency. You can make your interaction with the insurance firm smoother
and glitch free by maintaining a few simple practices yourself.
Maintain Documents: Organising paperwork is the key to quick disposal of
queries, corrections and claims. Always keep your policy documents, receipts of
premium payments, communications sent by post in one neat folder or cupboard, so
that not only you but your family can access them when they need to fill a claim
in the event of a mishap. Important details, such as your term insurance policy
number, should be separately noted down along with maturity and renewal dates.
Update all Information with your Provider: All details regarding your name,
age and address should be maintained correctly as mentioned in your policy document.
Convey any changes in these fields as soon as possible to avoid delays and misunderstandings
Be Open to Different Payment Options: As a matter of routine or due to the
apprehension of mistakes, we might use just one payment mode to make payments towards
charges by the insurer. But in this age of advanced communication, SMSs, emails
and scheduled reminders, you are provided with detailed instructions on how you
can use different methods to make that transaction. It would be helpful if you learned
the more convenient ways.
Online Management of Life Insurance Policy: It is safe, convenient and error
free, if you can manage simple modifications to your account online. Payments are
also protected with multiple layers of security, including user names and passwords.