Business Continuity Plan

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Aditya Birla Sun Life Insurance is an ISO 22301 certified organization and is one of the few Indian companies to have a fully operational Business Continuity Plan (BCP). Our is a response plan, which would kick start in the event of a disaster. We would be able to restore and recover operations for critical processes within a predetermined time after the disaster. The plan would ensure minimal impact to the organization, its people, and most importantly, its customers.

ABSLI's Business Continuity Management Policy

The objective is to have a planned response in the event of any contingency ensuring recovery of critical activities within agreed timeframes. The plans would comply with various regulatory requirements and minimize the potential business impact to ABSLI. Additionally it helps to create a system that fosters continuous improvement of business continuity management.

Programme Overview

As part of our Business Continuity Plan, we have a documented crisis response and recovery procedure for quick response to stabilise the situation, and a business continuity procedure to ensure recovery of critical activities.

Highlights of our Plan Document:

  • Crisis Management & incident response

  • Data back-up, data and system recovery as documented in the Disaster recovery plan

  • Recovery of all critical business functions and supporting systems

  • Alternate recovery sites if primary location is unavailable

  • Communication with customers, employees and other stakeholders

  • Assurance to customers that they will continue to receive optimum customer services at all times

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